Refund Policy - Returns Policy

The goal of art & paper is always to provide the best possible service to its visitors.

You have the right to return within 14 calendar days and ask for a replacement or a refund minus shipping costs.

Returned products must be in the condition they were sent by art & paper and received by the customer, complete and undamaged. Their packaging must be in perfect condition (without the labels removed) and with all accompanying shipping documents (eg Retail Receipt, Invoice, etc.).

Returns that do not meet the above are NOT accepted.

Returns are NOT accepted on personalized products.

Send us an email to with the subject "Product return" mentioning the problem, your name and your order number.